Sterling Silver Plated Round Cubic Zirconia Gemstones Tennis Bracelet

IRELAND

DELIVERY

• Free delivery on €30 or more spent in Ireland | Tracking included

• €3.98 shipping on orders below €30 in Ireland | Tracking included.

• An Post | 2 business days in Dublin | Up to 5 business days elsewhere.

PICKUP (available at checkout):

Pickup at our office 6 Fern Road, Sandyford, Dublin, D18 FP98, Ireland | 2-4 working days | You will receive email confirmation when your order is ready for collection

EU

DELIVERY:

• €8.95 shipping | Registered | Tracking included.

• An Post | 5 business days.

RETURNS POLICY:

Here are our guidelines for returns and exchanges to ensure your satisfaction:

Items we cannot accept returns or exchanges for:

1. Jewellery made to order - Unfortunately, we cannot accept returns or exchanges for jewellery that is made to order due to its customized fit. We craft these pieces with utmost care to meet your specific needs.
2. Earrings - For hygiene reasons, we are unable to accept returns or exchanges for earrings. 

 Returns and exchanges: 

We gladly accept returns and exchanges for jewellery that:

1. Is in the condition it was received & original package.
2. Has not been worn.
3. Has not been made to order/customized to your needs.
4. Is returned within 30 days.

Return Address: 6 Fern Road, Sandyford, Dublin D18 FP98, Ireland. While returning items, we recommend using a shipping method with tracking.

Refund Processing: Once we receive your returned package, please allow up to one week for us to process your refund.

Each piece of our jewelry will be elegantly presented in our exquisite jewelry boxes. Additionally, we offer a complimentary suede pouch and a polishing cloth.

Jewellery Care Tips:

• To keep your pieces looking beautiful, avoid exposure to water, lotions, and perfumes.
• After each use, simply wipe them clean using the provided polishing cloth to remove oils, etc.
• Store your jewellery in a cool, dry place, preferably within an airtight bag or box to prevent tarnishing. Furthermore, keep each piece separate from other jewellery to prevent scratches. If you prefer, you can utilize the complimentary suede pouch that we include with your package.

Don’t you see your question here? Drop us a line!

customercare@helenapestana.com

What does Rhodium plated mean?

Rhodium-plated jewellery refers to items coated with a thin layer of rhodium, a precious metal from the platinum group. Rhodium is known for its lustrous, silvery-white appearance and high reflectivity.

What are the benefits of Rhodium plated jewellery?

- Durability and Tarnish Resistance: Rhodium offers excellent protection against tarnishing and corrosion, preventing the underlying metal
from reacting with elements in the air.

- Hypoallergenic: Rhodium is hypoallergenic, making it ideal for those with metal sensitivities commonly associated with jewellery.

I don’t know my bracelet size?

No worries. You can use a ruler or a measuring tape to measure
an existing bracelet end to end. Please check out the indicative measurements below to help you choose the right bracelet size:

- Small: 6.5 inches | 16.5 cm

-Medium: 6.7 inches | 17 cm                                                

- Large: 7 inches | 18 cm

I don’t know my ring size?

We've created a simple step-by-step video to help you find your ring size without leaving your cosy space. Click the link here: Helena Pestana
(@helenapestana_jewellery) • Instagram photos and videos

 Do I have to pay customs?

You won't have to pay any customs fees.

 Can I collect my order instead of it being delivered?

Ireland: Absolutely ! You can collect your order from 6 Fern
Road, Sandyford, Dublin D18 FP98, Ireland. During checkout, you'll have the option to choose between delivery and collection. If you choose collection, your order will be ready in approximately 2-4 working days, and we'll notify you by email when it's ready for collection.

Europe: We offer a delivery option

 How do I track my order?

Once your order has been fulfilled, you'll receive an email
notification containing your tracking number and a link from An Post. Use the link to easily track the progress of your order.